.UK Domain Name Registration
Terms and Conditions for GREENMARCH
How to contact us
GreenMarch Systems Limited
Welford on Avon
Tel: 01789 751115
us using one of the contact methods above about issues
relating to domain names between 10am and 5pm Monday
to Friday excluding bank holidays.
those times we recommend you email
or complete the
form at contact
. We aim to respond to your contact within
1 business days and aim to resolve any issues you have
within 3 business days.
Reporting abuse and complaints
If you wish to raise a complaint about abuse you have
received (for example phishing scams, spam emails etc),
please contact us at
with as much detail
about the abuse. We will investigate your complaint
as soon as possible.
If you wish to make a complaint
about a service you have received, please submit an
email to us at
as much detail from the issue you have. We will acknowledge
your complaint within 1 business days and aim to resolve
any issues within 3 business days.
not happy with the initial outcome of your complaint,
then you are able to escalate your issue to Nominet
(the .uk registry) here:
When registering a domain name
with us you agree also to Nominet’s domain name
registration Terms and Conditions:
Renewing domain names
AAll domains for active customer are automatically renewed
on an annual basis. We will send an email to the email
address on the account, it is the registrant’s
responsibility to make sure their contact details are
up to date. WE takes no responsibility if your domain
renewal fails due to your contact details being incorrect.
If you do not wish to renew a domain please make
sure you contact us immediately you decide not to renew.
We make no charge for cancellation or transfer of a
domain. If you wish to cancel or transfer your domain
please email us at
name expiring and will be billed 30 days in advance.
Expiring domain names
IIf you do not remain an active customer we will inform
you of the need to renew your domain before its expiry
date it will have all services we provide suspended
and you will have up to 30 days (protected period) after
to renew the domain name at the original renewal fee.
After 30 days your domain will be suspended and
will go into a 60 day grace period which you can still
renew your domain name but with an additional redemption
fee of £100 + VAT. This must be requested by email before
the 80th day after your domain has expired, after 90
days your domain will be cancelled and deleted from
the register and made available for resale through a
third party registrar. WE will not guarantee the renewal
of a domain name.
In renewing this domain(s)
you are agreeing to the registrars and the registries
terms and conditions: